Description
Luxe Hauz strive to provide a platform for designer brands' enthusiast to find their dream items, be it brand new or gently used, good pre-owned condition items/ bags at a fraction of the retail price.
Authenticity Pledge
Everything we sell is 100% guaranteed authentic. Every item on our site is carefully authenticated by professional authenticators, before it is listed on our site for sale. We s...
Authenticity Pledge
Everything we sell is 100% guaranteed authentic. Every item on our site is carefully authenticated by professional authenticators, before it is listed on our site for sale. We s...
tand behind the authenticity of our items with a 100% money-back guarantee.
Payment
For Malaysia buyers, you can deposit or bank transfer to Maybank or CIMB accounts.
For Singapore buyers, you can deposit or bank transfer to POSB account.
We also accept paypal payment.
Shipping
Malaysia and Singapore buyers are entitled to free shipping for purchases above RM1000.
For Malaysia, all items are shipped via POSLAJU within 3 business days upon full payment received.
International buyers shipping fees will be quote based on your country.
COD can be arranged at an agreed mutual time and place within Klang Valley and Singapore.
Return Policy
All sales are final. No return, refund or exchanges can be made. We will only refund if there is an official prove that our item sold to you is not authentic, which we are 100% confident that each item you are buying is guaranteed authentic without any reservation.
Terms & Conditions
- As almost all of our item is only 1 piece, transaction is based on first come first serve basis.
- Limited/ rare/ collectors' edition bags are hard to come by, restocked is not possible. You may request us to look out for you and inform you once a similiar bag come by. However, please note that it will not be in the same condition and pricing. There is also no guaranttee that it will come by.
- You may reserved your desired item by paying a deposit, and full payment must be made within the agreed time frame. If full payment is not received within the time frame, the reservation is void and the deposit is not refundable.
- Some bags include care card, authenticity card, dustbag, paperbag. All the items will be displayed in the pictures and written clearly in the description. Whatever is included will be given together with the item/bag.
- All the pictures on our website are taken from the actual bag/item in our possession. However, there maybe possibility of slight discrepancies or subtle differences in colours and texture that may not be picked up by some monitors depending on the settings.
- Luxe Hauz reserves the rights to amend/ add in any terms and conditions deem necessary.
Personal Shopper Services (Pre-order from Europe)
We offers personal shopper services at a competitive prices. You are welcome to provide us the style number and item details and we will try our best to source for you.
Please email us for detail terms and conditions.
Payment
For Malaysia buyers, you can deposit or bank transfer to Maybank or CIMB accounts.
For Singapore buyers, you can deposit or bank transfer to POSB account.
We also accept paypal payment.
Shipping
Malaysia and Singapore buyers are entitled to free shipping for purchases above RM1000.
For Malaysia, all items are shipped via POSLAJU within 3 business days upon full payment received.
International buyers shipping fees will be quote based on your country.
COD can be arranged at an agreed mutual time and place within Klang Valley and Singapore.
Return Policy
All sales are final. No return, refund or exchanges can be made. We will only refund if there is an official prove that our item sold to you is not authentic, which we are 100% confident that each item you are buying is guaranteed authentic without any reservation.
Terms & Conditions
- As almost all of our item is only 1 piece, transaction is based on first come first serve basis.
- Limited/ rare/ collectors' edition bags are hard to come by, restocked is not possible. You may request us to look out for you and inform you once a similiar bag come by. However, please note that it will not be in the same condition and pricing. There is also no guaranttee that it will come by.
- You may reserved your desired item by paying a deposit, and full payment must be made within the agreed time frame. If full payment is not received within the time frame, the reservation is void and the deposit is not refundable.
- Some bags include care card, authenticity card, dustbag, paperbag. All the items will be displayed in the pictures and written clearly in the description. Whatever is included will be given together with the item/bag.
- All the pictures on our website are taken from the actual bag/item in our possession. However, there maybe possibility of slight discrepancies or subtle differences in colours and texture that may not be picked up by some monitors depending on the settings.
- Luxe Hauz reserves the rights to amend/ add in any terms and conditions deem necessary.
Personal Shopper Services (Pre-order from Europe)
We offers personal shopper services at a competitive prices. You are welcome to provide us the style number and item details and we will try our best to source for you.
Please email us for detail terms and conditions.